Umeå Airport  1 :: 2 :: 3 :: 4
Umeå, 2007 :: previous project :: next project

Ethnography :: Service Design :: Ambient Intelligence

The most interesting project done in Umeå introduced us to the ethnographic techniques
as well as grounded theory, video making and participatory design. The task of redesigning
the Airport's Experience through the actual experience of the users opened a lot of new
avenues. In a way it was very hard not to jump into ideas and solutions but let them grow.
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